Smarthosting4u

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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each page. A pop-up menu will show up. It offers exhaustive info about all the actions that you can perform on the page in question. Each pop-up menu opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge range of how-to video clips clarifying how to use our web hosting Control Panel. They're made for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you are looking for, take a peek at our comprehensive FAQ section, which covers questions asked by real persons and provides real solutions. We constantly update our FAQ database with new articles in order to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, we have a fantastic team of customer service technicians available 24/7 and eager to help you with any query. Each support ticket you submit will be replied to within one hour (the average trouble ticket response time is only 20 mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 240407

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com